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Privacy Policy

Last Updated: May 31, 2025

Your privacy is crucial to us at Kalo. This Privacy Policy outlines how Elevera Software LLC ("Elevera," "we," "us") collects, uses, and protects your information when you use our App.

1. Information We Collect

Personal Information

  • Name and email address
  • Age
  • Body metrics

Health Information

  • Dietary data and nutritional intake
  • Health goals and preferences
  • Important: We do not store meal images or voice input data

Device Information

  • Basic usage data for analytics
  • Note: We do not collect identifiable device identifiers or IP addresses

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the App
  • Personalize your nutritional insights and overall experience
  • Manage subscriptions and user accounts
  • Conduct internal analytics and research to enhance our services

3. Data Sharing

We never sell your personal data.

We only share necessary data with trusted third-party service providers to:

  • Deliver core app functionality
  • Process subscriptions and payments
  • Perform analytics and improve our services

4. Data Security

We implement robust, industry-standard security measures and regularly review our practices to protect your data. However, please note that no method of transmission or storage can guarantee absolute security.

5. Data Retention

  • We retain your personal information as long as your account remains active
  • Data can be deleted or anonymized upon your request
  • Data is automatically processed upon account termination

6. User Rights

You have the right to:

Right Description
Access View your personal data we have collected
Update Modify or correct your information
Delete Request removal of your data

These actions can be performed directly via the App or by contacting our support team.

7. Children's Privacy

Our App is not intended for users under the age of 13, and we do not knowingly collect data from children.

8. Changes to this Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through:

  • Email notifications
  • In-app notifications
  • Updates posted on our website

9. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: support@getkalohealth.com