Privacy Policy

Last Updated: 5/19/2025

Your privacy is crucial to us at Kalo. This Privacy Policy describes how Elevera Software LLC ("Elevera," "we," or "us") collects, uses, and protects your information when you use our App.

1. Information We Collect

• Personal Information

  : Name, email, age, body metrics (optional).

• Health Information

  : Dietary data, nutritional intake, meal images, health goals.

• Device Information

  : Device ID, IP address, usage data.

2. How We Use Your Information

• To provide, maintain, and improve the App.
• To personalize your experience and nutritional insights.
• To process subscriptions and manage user accounts.
• For analytics and research to enhance service quality.

3. Data Sharing

We do not sell your personal data. We share data with third-party service providers (Firebase, Google Gemini API, RevenueCat) only as necessary for app functionality, subscriptions, and analytics.

4. Data Security

We implement robust security measures to protect your personal data but cannot guarantee absolute security.

5. Data Retention

We retain personal information as long as you use the App, and delete or anonymize it upon request or account termination.

6. User Rights

You can access, update, or request deletion of your personal data anytime via the App or by contacting support.

7. Children's Privacy

We do not knowingly collect information from children under 13.

8. Changes to Privacy Policy

We will update this policy as needed. Significant updates will be communicated via email or app notifications.

9. Contact Information

For questions regarding your privacy, contact us at privacy@eleverasoftware.com.